↳ Legal · Last updated September 2026

Refund & Cancellation Policy

Simple rule: you verify quality before you pay (free scan + live test-drive), so refunds are rare — and clearly defined when they apply.

1. Before you pay anything

The free scan (3 real numbers) and the ₹59 7-day VIP test drive pass in your niche exist so you judge lead quality first. We encourage you to use both before licensing.

2. First month — onboarding promise

• Full refund of your first month if we fail to deliver onboarding (connected Sheet, calibrated pitch, onboarded reps) within 7 days of payment for reasons on our side.
• No refund once onboarding is delivered and your team has run live enrichment runs — the terminal is installed and working for you.

3. Monthly plans — Starter ₹999, Agency ₹2,499, Scale ₹5,999 (and 7-Day Pass — ₹59)

• No lock-in: cancel anytime — access runs till the end of your paid month, with no further billing and no exit fee.
• If you continue after the test drive, the ₹59 pass fee is credited to your first month.
• Lead and seat top-ups are non-refundable once the extra allowance has been used.
• Monthly fees are non-refundable mid-cycle once the month's service has run, except where consumer law requires otherwise.
• If the service is materially unavailable for more than 7 consecutive days in a month through our fault, that month is credited or refunded pro-rata — your choice.

4. How to request

Email systems.raghu@gmail.com with your agency name and payment reference. We acknowledge within 48 hours and settle eligible refunds within 7 business days to the original payment method.

5. Chargebacks

Please talk to us first — an email resolves faster than a dispute, and an open dispute pauses support until it closes.